FREQUENTLY ASKED QUESTIONS
How to Order
Via Website
Feel free to look around browse through the categories and choose the pieces that you want to purchase. Specify your preferences such as the color to make it more personalized. Add to your Shopping Cart and then proceed to Check Out.
Via Instagram or our other Social Media Accounts
Send us a direct message with the below details:
FOR SMALL LEATHER GOODS with or without DEBOSSED MONOGRAM
Item:
Color:
Quantity:
With Monogram: Yes or No
If yes, Characters/ Initials:
Name:
Delivery Address:
Contact Number:
Item
FOR SMALL LEATHER GOODS WITH HAND-PAINTED PET PORTRAIT (with our without DEBOSSED MONOGRAM)
Item:
Color:
Quantity:
Photo:
Placement:
Full Body or Face Only:
With Debossed Monogram: Yes or No
If yes, Characters/ Initials:
Name:
Delivery Address:
Contact Number:
a. I
FOR SMALL LEATHER GOODS WITH HAND-PAINTED MONOGRAM
Item:
Color:
Quantity:
Character/s to be Hand-painted:
Character 1:
Text Color:
Shadow Color:
Character 2:
Text Color:
Shadow Color:
Ch
Name:
Delivery Address:
Contact Number:
a. I
FOR SMALL LEATHER GOODS WITH HAND-PAINTED PET PORTRAIT AND HAND-PAINTED MONOGRAM
Item:
Color:
Quantity:
Photo:
Full Body or Face Only:
Character/s to be Hand-painted:
Character 1:
Text Color:
Shadow Color:
Character 2:
Text Color:
Shadow Color:
Ch
Name:
Delivery Address:
Contact Number:
a. I
FOR BAGS WITH HAND-PAINTED PET PORTRAIT/S (with our without HAND-PAINTED MONOGRAM)
Item:
Color:
Quantity:
Photo/s:
Full Body or Face Only:
Placement:
Size of the Portrait:
Character/s to be Hand-painted:
Character 1:
Text Color:
Shadow Color:
Character 2:
Text Color:
Shadow Color:
Ch
Name:
Delivery Address:
Contact Number:
a. I
Payment Methods
a. via Paypal
b. via BPI --- Once we receive your order, we will share with you the bank account to which you make a payment. Once paid, please send us a copy of the transaction slip via email or via IG direct message.
c. via Gcash
Delivery
We have a standard shipping fee of 120 PHP for deliveries within Metro Manila and 220 PHP for provincial areas.
Delivery Timelines are as follows:
Metro Manila
Small Pieces - 2 to 3 days
Bags - 3 to 5 day
Hand-painted Designs on Small Leather Goods- 10 to 14 days
Hand-painted Designs on Bags - 14-21 days
Provincial Areas
Small Pieces - 3 to 4 days
Bags - 4 to 6 days
Handpainted Designs - 12 to 16 days
Hand-painted Designs on Bags - 16 - 23 days
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Please take note that we will only start the processing your once we have received your payment.
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If you need your order earlier than the said timeframe, kindly send us a message so that we can check if we can accommodate your request.
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If we finish your order earlier than the lead time, we will send you a message.
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We always send a photo of your completed hand-painted order/s before we release it to request for your approval. Once approved, it will be considered final and it is only then that we will release it for delivery
Packaging
Our leather pieces are individually packed in a locally-sourced small black box with a ribbon making it ready for gifting. If you need a notecard, kindly inform us so that we can include it in your order.